People leave managers, not companies. And yet, when it comes to developing the mindset and skills you need to manage humans, first-time managers are often left to figure it out on their own.
“The quality of relationships at work determines the actually quality of our work and our overall ability to succeed.”
As a manager, it’s essential to communicate effectively and develop relationships with trust, respect, and psychological safety. Without these, it’s really hard to have a resilient, creative, high-functioning team.
The most powerful seat in any organization is the one you’re sitting in. You have more ability than you realize to influence those around you. I can help you with communication, mindfulness, and leadership.
Some of the organizations I’ve worked with include:
The Art of Feedback
Wednesday, August 19th
10:00am – 11:30am PDT
Learn a human-centered approach to feedback. We’ll cover some of the most common challenges, including:
- Dealing with emotions (theirs and yours)
- Alternatives to being “brutally honest” or “sugar coating”
- Building trust into the process
- How to get good feedback from your manager or colleagues
- Why the “sandwich” technique is problematic, and what to do instead
Find Confidence as a New Manager
Wednesday, August 26th
10:00am – Noon PDT
Imposter syndrome gets in the way of being a great manager. Find your confidence in an authentic, non-performative way — and become a better leader for your team.
- IC, Manager, and Leadership Mindset
- Managing different personalities, ages, and experience levels
- Friendship: managing friends, being friends with your team
- Influence vs Control
Crash Course for New Managers
Friday, September 4th
9:00am – 3:00pm PDT
To join my mailing list dedicated to new managers, click here. It’s different than my general list (the link in the footer), and only has content related to work, career, and developing skills to become a more authentic and effective leader.
The New Manager Group Program
I see every organization struggle with this stage of professional development.
It’s just really hard to do well.
Whether you’re in a non-profit, a startup, or a global enterprise, the specific challenge may differ but the outcome is exactly the same: new managers are underserved and will struggle for longer than they need to. This has a ripple effect that can be expensive (and difficult) to address later.
I created this program to serve my students at this stage of their career — no matter their age, title, or industry.
This program brings together people from different organizations, different industries, which enriches everyone’s learning. I’ve seen my students grow in confidence, flexibility, and their ability to communicate and lead effectively — which serves every single person in their workplace, and will help them for the rest of their career.
As a teacher, it’s deeply satisfying to witness.
The earlier you get the mindset and skills, the bigger the impact in your organization (immediately) and life (forever).
This is a human-centered approach that brings everything I’ve learned from years of being a mindfulness teacher and professional trainer in high-growth startups and global organizations.
How It Works
- Group meetings: We meet as a group, 1-hour each week for 6 consecutive weeks.
- 1:1 coaching: You get six 45-min coaching sessions to use during or after the program.
This program is 100% remote. All meetings are on Zoom.
- 60-90 mins / week
- Managing Your Energy: Cultivate your inner calm and resilience, so you can manage your energy and your team when faced with change and uncertainty.
- The Support & Authority Map: Learn a framework to organize how you think about the skills you’ll need as a manager. Identify your leadership habits and learn how to be flexible in your approach. Understand how to work effectively with different personalities.
- Managing Up: Get perspective and strategies for effective communication with your manager/s.
- Coaching Conversations: Learn how to have a coaching conversation so you can better guide and mentor others.
- Giving and Receiving Feedback: Get better at having uncomfortable conversations, and giving positive as well as corrective feedback. Learn ways to respond effectively when others are hostile or defensive with feedback.
Who It’s For
This program designed for new managers.
You do not need direct reports in order to join.
Many students are in situations that require them to manage by influence. Examples include: product manager, board member, volunteer coordinator, office manager, account manager, founder, or new partner in a law firm.
What It Costs
A seat in the Fall cohort is US$1,800.
Group discounts are available.
Many students have their work sponsor them, as part of their professional development or training budget. Ask me if you want coaching on this.
How To Join
- Get on the Wait List
- I’ll reach out to discuss your goals for the program, and answer any questions. We’ll go over next steps together.
What Students Are Saying
“I took Kim’s workshop and course on “Essential Skills for New Managers” where I learned a lot about wholehearted leadership and feedback as a form of service. Her expertise gave me a working map and a solid toolkit on how to navigate a fast-paced, dynamic workplace. Now, I feel equipped to not only manage and mentor others, but I also know how to coach myself, as well as how to cultivate positive relationships with leadership.”
— Frances A., Sr. Product Manager, OpenTable
“I took Kim’s New Managers Course and I just have to say Kim is one of the most encouraging teachers I’ve ever had. Not only did she create a collaborative and supportive learning environment during our weekly sessions, but she provided me with tailored talk tracks for expressing yourself in difficult situations, concrete tools for navigating tough conversations, etc. Can’t recommend her enough!”
— Rachel J., Account Manager, Pinterest
“Kim helped to elevate my leadership skills and is a wonderful coach and educator! Her management course was a journey of inspiration and motivation, I came out of it with actionable items and new leadership skills I will use daily. Her calming and authentic approach to teaching and coaching makes learning new leadership skills a joy!”
— Hillary C., Director of Therapy, Home Health Company
“This class was extremely helpful and actionable. I have learned more practical skills, that I am comfortable trying out, than any other management class I have taken. Thank you so much for all the great advice and I look forward to implementing my learnings in the months/years to come.”
— Sidney B., Student Community Manager, Course Hero
“I felt like an imposter as I became a new manager. Kim’s deep knowledge, inquisitive nature, and masterful ability to create a safe space in the class, unlocked a passion for management and a confidence in myself about my ability to walk down the non-linear path of management that I didn’t know I had. Thank you, Kim! ”
— Lauren H., Head of Community, WorkStep
I’m proud to have served over 1,000 students through my new manager workshops. My students live throughout the US, and around the world. They work in many industries and organizations, including:
My students care about their teams and are inspired to grow as leaders, and I am here for that.